KINETIQ HUB Privacy Policy
Effective Date: 21 July 2026
At KINETIQ HUB Pty Ltd, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following information:
-
Name, date of birth, address, phone number and email address.
-
Emergency contact details.
-
Health and medical information relevant to your training.
-
Fitness goals, assessment results and progress records.
-
Payment and subscription information (processed securely through third-party providers such as Stripe).
2. How We Use Your Information
Your information is collected to:
-
Provide personal training and coaching services.
-
Develop safe and effective training programs.
-
Manage memberships, bookings and payments.
-
Communicate important information about your services.
-
Meet our legal and insurance obligations.
3. Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, loss or misuse. Information is stored securely using reputable digital service providers and is only accessible by authorised KINETIQ HUB personnel.
4. Sharing Your Information
We do not sell your personal information. Your information may only be shared:
-
With payment providers to process transactions.
-
Where required by law.
-
With your consent.
-
In an emergency where disclosure is necessary to protect your health or safety.
5. Your Rights
You may request access to, or correction of, your personal information at any time by contacting us. You may also withdraw your consent for marketing communications at any time.
6. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
KINETIQ HUB Pty Ltd
📧 Email: admin@kinetiqhub.com.au (or your preferred contact email)
By engaging KINETIQ HUB services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above.
